In-car Payment

In-car Payment

Using In-car Payment

With the In-car Payment service, you can easily pay without an actual credit card at an affiliated gas station, charging station or parking garage/lot. To use the In-car Payment service, first subscribe to the service.

To use In-car Payment, first check the following.

Ensure you are subscribed to In-car Payment.

Install the Kia App on your smartphone, and then subscribe to the service. (See Subscribing to the service)

Ensure your vehicle and credit card are registered for the payment service.

You can use the Kia App to register the vehicle and credit card for the payment service. (See Selecting the vehicle for payment or Registering a payment card)

Checking user profile settings.

Link your Kia service account to your user profile, and then log in with the linked profile.

,Note
  • All In-car Payment services are integrated and provided in the Kia App. To use this feature, install the Kia App and subscribe to the In-car Payment services.
  • Previously registered In-car Payment cards are deleted. Subscribe to the In-car Payment services, and register a payment card again. (See Registering a payment card)
  • The service is available for only the vehicle models and payment cards that support In-car Payment. The In-car Payment service is not available for vehicles purchased overseas.
  • To view the online manual, press [Menu] > [Online Manual] > [In-car Payment], and scan the QR code with your mobile phone.

Service restrictions

The In-car Payment service is provided via a mobile communication network. Accordingly, the services may be restricted depending on your mobile communication network connection. Check the network signal strength icon (KIA_ANT_ICON.png) at the top of the screen to check your mobile communication status.

,Note
  • It is recommended to use the service when there are four or more signal bars in the icon.
  • Depending on the network signal status, access to In-car Payment may be restricted in the following locations:
  • Inside a building or tunnel
  • Mountain or forest area
  • Road close to a cliff
  • Area densely populated with tall buildings
  • Road under expressway or multi-level road
  • Communication shadow area according to the telecommunication service provider's network coverage policy

Paying for fuel fee (if equipped)

You can pay for fuel with your registered card in any In-car Payment affiliate gas station.

,Note
  • In-car Payment can be used only at affiliates.
  • To find and set an affiliate close to the vehicle as the destination, press [In-car Payment] from the Home screen.
  • Refueling payment assist may not be available, depending on the vehicle fuel type.
  1. On the Home screen, press [In-car Payment].
  2. Move to the In-car Payment screen, using either of the following methods.

250_GEN6_KIA_RJPE_INCARPAY_KOR_EN.png

,Note

To sort a list of search results in a different order, press the sort criteria and change to the option you want.

251_GEN6_KIA_RJPE_INCARPAY_KOR_EN.png

,Note
  • The details of gas stations displayed on the Map screen may not match the actual information.
  • If you turn on the POI display mode, In-car Payment affiliates are displayed on the map.
  1. Specify the fuel type, price/fuel amount, payment card and points to use, and then press [Pay].

,Note
  • There may be restrictions for use of your points if you select [Fill-up] or the ordered Price/Fuel Amount is lower than the actual amount of fuel you used to refuel the vehicle.
  • To use your membership points, make sure you register your membership information from the Kia App. (See Registering and enabling membership.)
  • Accumulating and using points depends on each card company's policy.
  1. Enter your payment password to complete the payment.

,Note

If you have entered your payment password incorrectly five times in succession, in the Kia App, press [My Car] > [In-car Payment] and change the payment password.
  1. Make a payment using the appropriate method for the gas station type, and then refuel your vehicle.

On the injector screen, press [In-car Payment] and then enter the last 4 digits of the vehicle's license number. Select order details in the search list and start filling.

When you tell the attendant that you paid via In-car Payment, the attendant starts filling after confirmation.

Paying for parking fee

You can pay for parking fee with a registered card in any In-car Payment affiliate parking lots.

,Note
  • In-car Payment can be used only at affiliates.
  • To find and set an affiliate close to the vehicle as the destination, press [In-car Payment] from the Home screen.
  1. On the Home screen, press [In-car Payment].
  2. View the displayed list of affiliated parking garages/lots with details where In-car Payment can be used, and set one of the parking garages/lots as the destination. When your vehicle enters an affiliate parking lot, the merchant information such as basic/extra charge appears.

254_GEN6_KIA_RJPE_INCARPAY_KOR_EN.png

,Note

To sort a list of search results in a different order, press the sort criteria and change to the option you want.
  1. Press [Yes] on the payment notification window that appears when you turn on the vehicle for leaving.

,Note

To access the parking payment screen, select a In-car Payment affiliate parking lot on the Map screen and then press [70092.png].

  1. Check the parking fee, select a payment card, and then press [Pay].
  2. Select the points or discount coupon to use, and then enter your payment password to complete the payment. At the bill paying booth/kiosk, confirm that your payment has been made and exit the parking garage/lot.

,Note
  • After selecting a paper discount coupon for payment, submit the coupon to the bill paying booth/kiosk upon departure for partial payment. Partial payment cancellation details can be obtained in two to three business days which differs depending on the credit card service provider's policy. If it is not possible to obtain cancellation details, contact the customer service center of the credit card service provider.
  • To use your membership points, make sure you register your membership information from the Kia App. (See Registering and enabling membership.)
  • Accumulating and using points depends on each card company's policy.
  • If you have entered your payment password incorrectly five times in succession, in the Kia App, press [My Car] > [In-car Payment] and change the payment password.
  • If exiting the parking garage/lot is delayed and additional fee is required to be paid, you will need to pay the additional fee at the billing center.
  • Parking fee discounts (national merit, faithful taxpayer benefit, etc.) are registered in the iParking App, which are reflected in the payment amount.
  • To register any parking fee discounts in the iParking App, press [Menu] > [내 정보] > [감면 조건 관리] > [+] and then select the desired conditions.
  • Contact the iParking Customer Center (1588-5783) for discount conditions.

Checking My Purchase

Check your In-car Payment usage records for the past 30 days from the system screen.

,Note

Up to 50 usage records are saved.
  1. On the Home screen, press [In-car Payment].
  2. Press [My Purchase] and check details from the displayed list of usage records.

Subscribing to the service

You can subscribe to the service from the Kia App.

,Note
  • Only personal members that can verify their identity can subscribe to the In-car Payment service. Customers that own a vehicle under a business name can also subscribe to the service after linking their user account.
  • The screen display is subject to change after the App is updated.
  1. On the Kia App, press [My Car] > [In-car Payment].
  2. Press [시작하기] and then proceed with the subscription process according to the instructions from the App.

Selecting the vehicle for payment

  1. On the Kia App, press [My Car] > [In-car Payment] > [차량관리] > [결제차량].

,Note
  • The vehicle information registered in the Kia service appears automatically.
  • Only one vehicle can be selected as a target vehicle for the payment service. For security, the In-car Payment service can only be used with the selected vehicle for the payment service.
  1. Enter the representative owner's name and license number of the selected vehicle and press [확인].

,Note

Registration must be the same as in vehicle registration.
  1. Make sure that [결제차량] appears on the In-car Payment's Home screen.

,Note
  • Ensure the vehicle that will be used is selected as the target vehicle for the payment service.
  • Ensure your current user profile is linked to your Kia service account.

Registering a payment card

  1. On the Kia App, press [My Car] > [월렛].

,Note

You can only register a credit card or check card in your name.
  1. Select your credit card company and enter your credit card information.
  2. Enter the password for payment.

Registering and enabling membership

  1. On the Kia App, press [My Car] > [월렛] to register membership.
  2. Select whether or not to use or accumulate points for each location, and press [저장].

,Note
  • To use points when making payments, register membership in advance and set membership for each service type for use.
  • Accumulating and using points depends on each card company's policy.

Checking payment details

You can view the details of payments you made with In-car Payment at affiliates.

On the Kia App, press [My Car] > [In-car Payment] > [더 보기] > [사용내역].

You can see the payment logs for each payment card or location.

,Note

To search for detailed logs by used place or period, press [조회하기].

Canceling a payment

You can cancel a payment for refueling or parking fees you made using In-car Payment, from the place where you used the service.

On the Kia App, press [My Car] > [In-car Payment] > [더 보기] > [사용내역], select the payment item to cancel, and then cancel the payment from the place where you used the service.

Changing or terminating the service contract

If the vehicle owner has been changed due to sale or transfer, terminate the service and then subscribe to the service with the name of the actual owner.

To cancel the service, on the Kia App, press [My Car] > [In-car Payment] > [더 보기] > [설정] > [서비스 해지].

Making inquiries regarding the service

For assistance regarding the In-car Payment service, please visit the Kia Members website or contact the In-car Payment Customer Service Center.

Using the website

Visit the Kia Members website, and view the information you need for use of the In-car Payment service, such as the service overview, a list of affiliates and customer support details.

Contacting the Customer Service Center by phone

Contact the In-car Payment Customer Service Center at 1899-8338.

,Note
  • Assistance with general inquiries regarding service activation/change/cancellation: 08:30 to 18:00 weekdays (Closed on weekends and bank holidays)
  • Contact the card company for card-related issues such as card theft, fraud, and termination.