UVO (if equipped)

UVO eServices (if equipped)


UVO eServices provides the following features through Bluetooth and/or USB connection to your smartphone.
Bluetooth & USB
  • 911 Connect: If an airbag deploys, your vehicle automatically initiates a call to 911 and sends your vehicle′s location information to the 911 operator.
  • Roadside Assist: If a diagnostic issue exists, you can connect with a Roadside Assist.
  • eServices Guide: Receive guidance on how to use UVO eServices.
USB
  • Vehicle Diagnostics: Informs you if there is a diagnostic issue found in your vehicle. If an issue is found, you can contact a call center through Roadside Assist or reserve an appointment with your preferred Kia dealer through Schedule Service.
  • My Car Zone: Keeps track of predefined triggered alerts such as Speed Alert and Curfew Limit Alert from the My Car Zone feature.
  • Parking Minder: Saves the location of your parked vehicle on your UVO eServices smartphone app.
  • You can check where your vehicle is parked through the UVO eServices App on your smartphone.
Note
24-hour Roadside Assistance is a service plan provided by Kia America, Inc. Certain limitations apply. Coverage details are available in the Kia Warranty and Consumer Information Manual. For access to Enhanced Roadside Assistance, a connected mobile phone via Bluetooth within the cellular service coverage area is required.
To use UVO eServices, the following conditions must be met.
  • The UVO eServices smartphone app must be installed and you must log in using your UVO eServices account credentials.
  • The smartphone must be connected via Bluetooth and USB cable to the vehicle.
  • Once this is complete, eServices must be activated.

Connecting and activating the service

You must activate UVO eServices to use them. An account with Owners.kia.com is required for activation. If you do not already have an account, you will be prompted to create one. If you already have an account, enter the verification code you received from Owners.kia.com.

Before using UVO eServices

  1. Download and install the UVO eServices App on your smartphone. The app can be downloaded from the Apple App Store or Google Play.
  1. Register your vehicle and account at Owners.kia.com.
Note
Owners.kia.com is accessible from your phone′s browser.
  1. Start the UVO eServices App on your smartphone and log in.
  1. Connect your smartphone to the USB port in your vehicle.
  1. You can use the 911 Connect and eServices Guide with only Bluetooth connections and without a USB connection.
Note
For smartphone related inquiries, please visit Owners.kia.com.

Pairing devices with your system

Pair your smartphone with the system via Bluetooth to access UVO eServices such as, 911 Connect, Roadside Assist, and eServices Guide. > See ″Registering a device.″

Activating UVO eServices

  1. Park your vehicle in a safe location.
  1. You cannot enter information for service activation while your vehicle is moving.
  1. On the All Menus screen, press UVO eServices > Vehicle Diagnostics, My Car Zone, or Parking Minder.
  1. Press Yes to start UVO eServices activation.
Note
Before activating UVO eServices, ensure your phone is connected to the vehicle via USB cable.