Resolving an Apple CarPlay connection error
If your iPhone cannot connect, delete the iPhone and all devices registered from the vehicle system, and then register the devices again.
Disconnecting a vehicle from your iPhone
On the iPhone screen, press Settings ▶ General ▶ CarPlay, select the vehicle to disconnect, and then press Forget This Car.
- The displayed screen may differ depending on the device type, firmware and OS version.
Disconnecting Bluetooth from your iPhone
On the iPhone screen, press Settings ▶ Bluetooth, press the Information button next to the device to disconnect, and then press Forget This Device.
- The displayed screen may differ depending on the device type, firmware and OS version.
Deleting a device from the vehicle system
On the Home screen, press Setup ▶ Device Connections ▶ Device Connections ▶ Delete Device(s), select the device to delete, and then press Delete ▶ Yes.
- To delete all registered devices, press Mark All ▶ Delete.
- If you delete a registered device, all related contacts, call logs, and text messages are removed from the system.
Registering a device again from the vehicle system
On the Home screen, press Setup ▶ Device Connections ▶ Device Connections ▶ Add New, and register the iPhone again.
When the iPhone is connected successfully, Phone Projection switches to Apple CarPlay on the Home screen.