Phone

Making a call via Bluetooth


By connecting a device that supports Bluetooth Handsfree, you can use the Bluetooth phone feature on your system. This feature enables you to talk on the phone hands free via Bluetooth. View call information on the system screen, and make or receive calls safely and conveniently via the vehicle's built-in microphone and speakers.
Warning
  • Park your vehicle in a safe location before connecting any Bluetooth devices. Distracted driving can cause a traffic accident and lead to personal injury or death.
  • Never dial a phone number by entering it manually or pick up your mobile phone while driving. Use of a mobile phone may distract your attention, making it difficult to recognize external conditions and reducing the ability to cope with unexpected situations, which may lead to an accident. If necessary, use the Bluetooth Handsfree feature to make a call and keep the call as short as possible.

Dialing from your call history

You can make a call by selecting one of your call records downloaded from the connected mobile phone.
  1. On the Home screen, press All Menus > Phone.
  1. Alternatively, press the Call/Answer button on the steering wheel.
  2. If the Bluetooth Handsfree feature is deactivated, the device selection pop-up window appears. Connect a mobile phone by selecting one from your list of paired devices or by pairing a new one.
  1. On the Bluetooth phone screen, press .
  1. Select a call record from your call history to make a call.
  1. You can find the call record you want by using the Search lever/button on the steering wheel.
Option A
Option B
  1. Search for and connect another Bluetooth device (if equipped).
  1. Display the options list.
  1. Display Off (if equipped): Turn off the screen. Press the screen to turn it back on.
  2. Download: Download your call history.
  3. Privacy Mode: Activate the privacy mode to protect your personal information. In the privacy mode, personal data will not be displayed.
  4. Change Device (if equipped): Search for and connect another Bluetooth device.
  5. Bluetooth Settings: Change the settings for Bluetooth connections.
  6. User's Manual on Web (QR Code): Access the web manual via the QR code. For safety reasons, you can access the QR code only when your vehicle is stationary.
  1. Return to the previous level.
  1. Call records downloaded from your mobile phone
  1. View all call records. (if equipped)
  1. View only dialed calls. (if equipped)
  1. View only received calls. (if equipped)
  1. View only missed calls. (if equipped)
  1. To end the call, press End on the call screen.
Note
  • Some mobile phones may not support the download function. For more information on feature compatibility, visit the Kia Members website (https://members.kia.com).
  • Up to 50 call records will be downloaded per individual list.
  • Call durations do not appear on the system screen.
  • Permission is required to download your call history from the mobile phone. When you attempt to download data, you may need to permit the download on the mobile phone. If the download fails, check the mobile phone screen for any notification or the mobile phone's permission setting.
  • When you download your call history, any old data will be deleted.

Dialing from your favorites list (if equipped)

If you register frequently used phone numbers as your favorites, you can find them and dial them quickly.

Setting up your favorites list

  1. On the Home screen, press All Menus > Phone.
  1. Alternatively, press the Call/Answer button on the steering wheel.
  2. If the Bluetooth Handsfree feature is deactivated, the device selection pop-up window appears. Connect a mobile phone by selecting one from your list of paired devices or by pairing a new one.
  1. On the Bluetooth phone screen, press .
  1. Press Add New and select a contact from your contacts list.
  1. If you have already added your favorites, on the favorites screen, press Menu > Edit.
  2. To search for a contact in your contacts list by entering their name or phone number, press Menu > Search.
  1. Press the star icon next to the phone number you want.
  1. The phone number is added to your favorites list.
Note
  • You can register up to 10 favorites for each device.
  • Emergency service numbers are stored by default on the favorites list for immediate use in an emergency situation.
  • To delete one of your favorites, on the favorites screen, press Menu > Delete.
  • When you connect a new mobile phone, your favorites set for the previous mobile phone will not be displayed, but they will remain in your system until you delete the previous phone from the devices list.

Making a call through the favorites list

  1. On the Home screen, press All Menus > Phone.
  1. Alternatively, press the Call/Answer button on the steering wheel.
  2. If the Bluetooth Handsfree feature is deactivated, the device selection pop-up window appears. Connect a mobile phone by selecting one from your list of paired devices or by pairing a new one.
  1. On the Bluetooth phone screen, press .
  1. Select a contact from your favorites list to make a call.
  1. You can find the contact you want by using the Search lever/button on the steering wheel.
  1. Search for and connect another Bluetooth device (if equipped).
  1. Display the options list.
  1. Display Off (if equipped): Turn off the screen. Press the screen to turn it back on.
  2. Edit: Register phone numbers from the downloaded contacts as your favorites or change your favourites.
  3. Delete: Delete phone numbers from your favorites list.
  4. Privacy Mode: Activate the privacy mode to protect your personal information. In the privacy mode, personal data will not be displayed.
  5. Change Device (if equipped): Search for and connect another Bluetooth device.
  6. Bluetooth Settings: Change the settings for Bluetooth connections.
  7. User's Manual on Web (QR Code): Access the web manual via the QR code. For safety reasons, you can access the QR code only when your vehicle is stationary.
  1. Return to the previous level.
  1. Make a call to an emergency service number, such as the National Police or National Intelligence Service.
  1. Contacts registered as your favorites

Dialing from your contacts list

You can make a call by selecting one of your contacts downloaded from the connected mobile phone.
  1. On the Home screen, press All Menus > Phone.
  1. Alternatively, press the Call/Answer button on the steering wheel.
  2. If the Bluetooth Handsfree feature is deactivated, the device selection pop-up window appears. Connect a mobile phone by selecting one from your list of paired devices or by pairing a new one.
  1. On the Bluetooth phone screen, press .
  1. Select a contact from the contacts list to make a call.
  1. You can find the contact you want by using the Search lever/button on the steering wheel.
  1. Search for and connect another Bluetooth device (if equipped).
  1. Display the options list.
  1. Display Off (if equipped): Turn off the screen. Press the screen to turn it back on.
  2. Download: Download your mobile phone contacts.
  3. Search: Enter a contact's name or phone number to search the list.
  4. Privacy Mode: Activate the privacy mode to protect your personal information. In the privacy mode, personal data will not be displayed.
  5. Change Device (if equipped): Search for and connect another Bluetooth device.
  6. Bluetooth Settings: Change the settings for Bluetooth connections.
  7. User's Manual on Web (QR Code): Access the web manual via the QR code. For safety reasons, you can access the QR code only when your vehicle is stationary.
  1. Return to the previous level.
  1. Enter a contact's name or phone number to search the list.
  1. Contacts downloaded from your mobile phone
  1. Select an initial letter to find contacts quickly.
Note
  • Only contacts in the supported format can be downloaded and displayed from the Bluetooth device. Contacts from some apps will not be included.
  • Up to 5,000 contacts can be downloaded from your device.
  • Some mobile phones may not support the download function. For more information on feature compatibility, visit the Kia Members website (https://members.kia.com).
  • Contacts stored both in the phone and in the SIM card are downloaded. With some mobile phones, contacts in the SIM card may not be downloaded.
  • If you have set up speed dial numbers on the mobile phone, you can make a call by pressing and holding a speed dial number on the keypad. Depending on the mobile phone type, the speed dialing function may not be supported.
  • Permission is required to download contacts from the mobile phone. When you attempt to download data, you may need to permit the download on the mobile phone. If the download fails, check the mobile phone screen for any notification or the mobile phone's permission setting.
  • Depending on the mobile phone type or status, downloading may take longer.
  • When you download your contacts, any old data will be deleted.
  • You cannot edit or delete your contacts on the system.
  • When you connect a new mobile phone, your contacts downloaded from the previous mobile phone will not be displayed, but they will remain in your system until you delete the previous phone from the devices list.

Dialing from the keypad

You can make a call by entering a phone number manually on the keypad.
Warning
Never dial a phone number by entering it manually while driving. This may distract your attention, making it difficult to recognize external conditions and reducing the ability to cope with unexpected situations, which may lead to an accident.
  1. On the Home screen, press All Menus > Phone.
  1. Alternatively, press the Call/Answer button on the steering wheel.
  2. If the Bluetooth Handsfree feature is deactivated, the device selection pop-up window appears. Connect a mobile phone by selecting one from your list of paired devices or by pairing a new one.
  1. On the Bluetooth phone screen, press .
  1. Enter a phone number on the keypad and press to make a call.
  1. You can also search for contacts by using alphabets or digits labeled on the keypad. For example, enter "JS" for "John Smith."
  1. Search for and connect another Bluetooth device (if equipped).
  1. Display the options list.
  1. Display Off (if equipped): Turn off the screen. Press the screen to turn it back on.
  2. Privacy Mode: Activate the privacy mode to protect your personal information. In the privacy mode, personal data will not be displayed.
  3. Change Device (if equipped): Search for and connect another Bluetooth device.
  4. Bluetooth Settings: Change the settings for Bluetooth connections.
  5. User's Manual on Web (QR Code): Access the web manual via the QR code. For safety reasons, you can access the QR code only when your vehicle is stationary.
  1. Return to the previous level.
  1. Enter a phone number or name by using the keypad.
  1. Delete the phone number you entered.
  1. Customise the Bluetooth connection settings.
  1. Dial the phone number you entered. If you did not enter any phone number, this button will perform the following functions:
  1. Pressing this button enters the most recently dialed phone number into the input field.
  2. Pressing and holding this button redials the most recently dialed phone number.

Making an emergency call (if equipped)

You can make a call through the emergency contacts list to a customer service center, insurance company, highway call center, or more.
  1. On the Home screen, press All Menus > Phone.
  1. Alternatively, press the Call/Answer button on the steering wheel.
  2. If the Bluetooth Handsfree feature is deactivated, the device selection pop-up window appears. Connect a mobile phone by selecting one from your list of paired devices or by pairing a new one.
  1. On the Bluetooth phone screen, press .
  1. Select a contact from the emergency contacts list to make a call.
  1. Search for and connect another Bluetooth device.
  1. Display the options list.
  1. Display Off: Turn off the screen. Press the screen to turn it back on.
  2. Privacy Mode: Activate privacy mode to protect your personal information. In privacy mode, contact information will not be displayed.
  3. Change Device: Search for and connect another Bluetooth device.
  4. Bluetooth Settings: Change the settings for Bluetooth connections.
  5. User’s Manual on Web (QR Code): Access the web manual via the QR code. For safety reasons, you can access the QR code only when your vehicle is stationary.
  1. Return to the previous level.
  1. Make a call to a contact from the emergency contact list, such as an insurance company or highway call center.