Kia Connect service (if equipped)
Kia Connect provides connected car services, such as roadside assistance and emergency rescue, via the latest IT and communication technologies.
When you have subscribed to Kia Connect, you can access Kia Connect services through the buttons on the vehicle. You can also access other useful features through Kia Connect menus on the system.
- You must be an active Kia Connect subscriber or within the initial free trial period to receive Kia Connect services, including Auto Collision Notification.
- Depending on the conditions such as vehicle type, system type, and the subscribed service package, available services may differ.
- Some services may incur additional charges.
- Services may be modified, added, or deleted by changes in the company's policies.
Service restrictions
Kia Connect services are provided via the mobile communication network. Accordingly, the service may be restricted depending on the mobile communication network conditions. Check the network signal strength icon (
) at the top of the screen to check your mobile communication status.
- It is recommended to use the service when there are four or more signal bars in the icon.
- Depending on the network signal status, access to Kia Connect may be restricted in the following locations:
- Inside a building or tunnel
- Mountain or forest area
- Road close to a cliff
- Area densely populated with tall buildings
- Road under expressway or multi-level road
- Communication shadow area according to the telecommunication service provider's network coverage policy
