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Appendix

Kia Connect

Using safety services

Upon any emergency or accident, you can use various types of assistances.

911 Connect (if equipped)

This service provides you with immediate assistance when an accident occurs and an airbag is deployed. When this happens, an Auto Collision Notification (ACN) signal, containing your customer and location information, will be transmitted to the Kia Connect center automatically.
Once the signal has been received, a response specialist establishes voice communications with you and forwards any pertinent information to Kia Connect emergency services.

SOS

You can request Kia Connect emergency services.
Upon any emergency, press the [SOS] button on the vehicle.
Vehicle information and location are sent to specially trained response specialists, who assist in coordinating the dispatch of appropriate emergency assistance to you.
  • The response specialist will remain connected with you until the first emergency assistance arrives.
  • To end the SOS call, press the [SOS] button.

Contacting the roadside assistance

When you encounter a disabled vehicle or another problem on the road, you can contact the roadside assistance directly to receive vehicle towing.
Upon any emergency, press the [] button on the vehicle.
  • When connected to a roadside assist service agency, ask a representative for the service you need.
  • To end the call, press the [] button.

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