Kia Connect (if equipped)

Kia Connect services


Kia Connect provides connected car services, such as vehicle diagnosis, via the latest IT and communication technologies.
Once subscribed, you can access Kia Connect services via the Kia Connect menu in your system.
Depending on the system language, this function may not be supported.
Note
  • You must be an active Kia Connect subscriber or within the initial free trial period to receive Kia Connect services.
  • Depending on your vehicle type, the system type or the subscribed service package, available services may vary.
  • Some services may incur additional charges.
  • Services may be modified, added, or deleted according to changes in the company′s policies.

Service limitations

Because Kia Connect services are provided via mobile networks, use of this service may be limited depending on the status of your mobile network. Check the network signal icon () at the top of the screen to verify if the network signal strength is adequate.
Note
  • Use of this service is recommended when the network signal icon has more than four signal bars.
  • Depending on your mobile network status, Kia Connect services may be affected in the following places:
  • In a building or tunnel
  • In a mountain or dense forest
  • On a road close to cliffs
  • In an area with a lot of high buildings
  • On a motorway or a road under a flyover
  • Out of a service area based on the mobile network service provider′s coverage policy

Activating Kia Connect services

Once you sign up for Kia Connect, you must activate Kia Connect services to use them.
  1. On the Home screen, press All menus > Kia Connect > Kia Connect settings > Activate service.
  1. Press Terms of use.
  1. Read the terms of use and press Agree.
  1. Press Privacy notice.
  1. Read the privacy policy and press Continue.
  1. Press Next > OK.
Caution
Do not turn off the engine while activation is in progress. Doing so may cause the system to malfunction.
Note
  • You can check the Kia Connect Centre′s contact by pressing Detail (if equipped).
  • If the activation fails, contact your service partner or an authorised Kia partner.
  • While the activation is in progress, the system buttons will be locked.