Voice recognition

With the voice recognition function, you can easily access various functions of the infotainment system without having to use the screen or buttons. This function prevents driver distraction and risky situations.

• Note the following to ensure accurate recognition of your voice command.
  • Press the Voice Recognition button. After a beep sound, say your voice command.
  • Pronounce a command accurately and naturally like you would in a conversation.
  • The microphone is located above the driver's head. Say your command while maintaining an upright posture. The microphone location may differ depending on the vehicle.
• Voice recognition automatically ends when:
  • You make or receive a call.
  • The front or rear cameras operate (if equipped).
  • A button is pressed to run another function (e.g., Radio or Media).
  • Rerouting or other unexpected action is made due to deviation from the route during guidance.
• Voice recognition may not work properly when:
  • The sunroof or windows are open and there are strong winds.
  • The fan speed of the air conditioner or heater is high.
  • The vehicle is passing through a tunnel.
  • The vehicle is driving on an unpaved road and noise is load due to vibration.
  • Noise is loud due to heavy rain or a storm.
• When using voice recognition from the rear seats, some commands may not be supported depending on the vehicle model and features.
• Special characters included in a contact are not recognised by voice (e.g., School_John, John!).
• Voice recognition is supported only for certain languages. If you change the system language, voice recognition may not be supported.
• Hindi and Bengal Language VR commands are applied.
• Some functions are available only if you are subscribed to the Kia Connect service.
• Privacy & Security policy:
  • After downloading the Phonebook via Bluetooth, Infotainment system will upload it to the voice recognition server of Soundhound.
  • Uploaded information (Phonebook) will be used only by Voice Recognition application and it will remain secured.
  • Phonebook information will not be shared with any third party.
  • Any disputes arising in regard to personal information misuse will be subject to judicial jurisdiction.
  • For any assistance/query please contact Kia service centre.

Using the voice recognition function

1. Perform any of the following methods:
   • •  On the steering wheel, press the Voice Recognition button.
   • •  VR wake up word "Hey Kia" (if equipped).

   When a beep sound is played, voice recognition begins.

   • The functions and response speed of Kia AI Assistant may differ, depending on the region and situation.
   • Depending on the vehicle's update status, all or some features may not be available or may work differently from the descriptions in this manual.
   • If you press the Voice Recognition button on the steering wheel when the system is waiting for a voice command, the standby time is extended.
   • If you press the Voice Recognition button on the steering wheel in the middle of voice guidance about the voice recognition function, the voice guidance is skipped.
   • If you say a command in the middle of voice guidance on the voice recognition function, system will stop prompting further and access a command.
   • For better voice recognition performance, maintain less noise inside the vehicle.
   • When Minimise prompts is Enabled, Voice Recognition prompts are not played, only beep sound is provided to indicate when to say a command.
2. Say the desired command (e.g., Radio). ▶ See "List of voice commands" or "Viewing available voice commands."

   The recognised command appears, and the requested function runs.

   • The screen may differ depending on the vehicle model and specifications.
   • Some functions may require additional commands.
   • If multiple search results are found, follow the on-screen instructions to say the number you want to run.
   

Ending voice recognition mode

To end the voice recognition, perform one of the following methods:

• •  In standby mode for voice recognition, say "Exit".
• •  On the Voice Recognition screen, press Exit.
• •  On the steering wheel, press and hold the Voice Recognition button.

Using voice recognition via phone projection

Use the voice recognition function on your smartphone via phone projection. ▶ See "Using the phone projection function."

• When your smartphone is connected via phone projection, press and hold the voice recognition button on the steering wheel to use phone internal voice recognition function.

Adjusting the voice guidance volume

When voice recognition mode is on, you can adjust the volume by using either the volume button on the steering wheel or the volume knob.

Viewing available voice commands

Press Voice recognition button and then say "Commands" to view all commands that are available for use.

• The All functions screen can be controlled by touch only and does not recognise voice commands.
• To redirect to the Voice Recognition screen, press Voice Recognition button.
• Press Exit to end voice recognition.
• Some functions may not be supported depending on the vehicle's options.