Voice recognition system
What is Voice recognition ?
Voice recognition technology runs the system as ordered by recognizing your voice command to ensure the safe operation of media while you are driving the car. Regretfully, not all possible voice commands are recognized by the system due to technological limitations. To make up for these limitations, the system displays the voice commands that are available for you to use.
There are errors in communication between people. Likewise, voice recognition sometimes misunderstands your voice command in some circumstances. If this happens, either check the screen for the available options and say the command again or manually select and press the button for the corresponding command on the screen.
Voice recognition features by language
Voice recognition support availability varies according to the language set for the system.
Please verify the currently set language before using the voice recognition.
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If you change the language set for the system to the Slovakian, Korean, Hungarian, Slovenian, Ukrainian, Croatian or Romanian, voice recognition will not be supported. Change the system language to other languages.
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Some navigation commands (Search address / Find POI / Find <POI category>) are not supported in Portuguese, Polish, Swedish, Turkish, Czech, Danish, Norwegian, Greek, and Bulgarian. Change the system language to other languages to use these commands.
Operating voice command
Most of the functions can be operated by voice. Please follow the following instructions for optimal voice recognition performance.
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Close all windows and the sunroof. The performance of the voice recognition can be improved if the environment of the car interior is quiet.
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Press the voice recognition button and say the desired voice command after the sound of the beep.
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The microphone is positioned above the driver so that voice commands should be spoken with the driver’s proper posture.
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Pronounce the voice commands naturally and clearly as if in a normal conversation.
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Special symbols of phonebook name are not considered in voice recognition. Ex) John Smith: John Smith
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House number or digits in Phonebook name should be spoken discretely. Ex) S1234: South one two three four
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Depending on the specifications, some commands may not be supported.
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Shortly press [k] on the steering remote control.
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Say a command.
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For proper recognition, please say the command after the voice instruction and beep tone.
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For further details refer to the “Voice recognition” part.
While the prompt message is being stated, shortly press [k] on the steering remote control.
The prompt message is immediately ended and the beep tone will sound. After the beep tone, please say the voice command.
While the system waits, shortly press [k] on the steering remote control.
The command waiting condition is ended and the beep tone will make a sound. After the “beep”, say the voice command.
While voice recognition is operating, press and hold [k] on the steering remote control or say Exit.
While voice recognition is operating, turn the VOL knob on the head unit or press + / - on the steering remote control.
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Press the control on the steering wheel remote control labelled [k]. The system waits for your command and displays a list of available commands on the screen.
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After the voice instruction and beep tone, say FM.
You can check the list of commands by pressing Commands or Help.
About voice command Commands (If equipped)
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Press the [k] on the steering wheel remote control.
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If you hear a beep sound after voice guidance, say Commands. The available commands are displayed on the screen.
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Select or say the displayed command on the screen.
Voice command list
Voice recognition commands are classified as “Global Commands” and “Local Commands”.
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Global commands (●): Commands that can be used immediately after activating voice recognition.
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Local commands (□): Commands that can be used in specific media/navigation/ Bluetooth mode states.
Some global and local commands will operate properly only when a USB, Bluetooth or other device has been connected.
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Voice commands related to phone calls can be used after connecting the Bluetooth phone device.
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To call a person, for example John Smith whose name is listed in contacts, you must first download the mobile phone contacts. (Up to 5,000 mobile phone contacts can be downloaded.)
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After downloading the Bluetooth phone contacts, it will take some time to convert the phone contacts into voice data during which time you cannot make a call by name yet. The time that it takes to convert voice data may vary depending on the number of contacts downloaded.
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Command |
Operation |
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● |
Call |
Downloaded mobile phone contacts are displayed on the screen, and afterwards, you can make a call by speaking the name. |
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● |
Call <John Smith> |
You can immediately make a call to (name) in the downloaded mobile phone contacts. Ex.) Call <John Smith> |
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● |
Call <John Smith> on Mobile |
You can immediately make a call to (name) in the downloaded mobile phone contacts saved as ‘Mobile’. |
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● |
Call <John Smith> in Office |
You can immediately make a call to (name) in the downloaded mobile phone contacts saved as ‘Office’. Ex.) Call <John Smith> in Office |
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● |
Call <John Smith> at Home |
You can immediately make a call to (name) in the downloaded mobile phone contacts saved as ‘Home’. Ex.) Call <John Smith> at Home |
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● |
Call <John Smith> on Other |
You can immediately make a call to (name) in the downloaded mobile phone contacts saved as another phone category except ‘Mobile, Home, Office’. Ex.) Call <John Smith> on Other |
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● |
Dial number |
It displays the dial number screen that you can speak the phone number. |
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● |
Dial <Phone #> |
You can make a call by speaking directly to the number you want to call. Ex.) Dial 123-456-7890: “Dial one two three four five six seven eight nine zero” |
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● |
Change Bluetooth Device |
It can disconnect from the Bluetooth device currently connected and connect to other Bluetooth devices already paired. |
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Command |
Operation |
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● |
Radio |
It runs radio that listened recently among FM, AM and DAB. |
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● |
DAB/FM |
It runs DAB(If equipped)/FM radio. |
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● |
AM |
It runs AM radio. |
Check the followings before you use media commands.
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If media is not connected or playable files in media do not exist when you use media commands, a voice message will tell you that this is not available at present.
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If you say the name of the media that is currently playing again, then that media will continue playing. e.g.) Saying USB while USB content is playing.
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Command |
Operation |
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● |
Music |
It plays file from music that runs recently. |
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● |
USB |
It plays or displays a file of USB that is currently connected. |
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● |
Bluetooth audio |
It plays a music file of currently connecting Bluetooth mobile phone. It may not be supported according to Bluetooth connection condition. |
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● |
USB music |
It plays a music file from the USB that is connected in the front. |
Global commands are available at all times. e.g.) Bluetooth audio.
Check the following before you use navigation commands:
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Search for and find addresses located in the state or province your car is currently in. If you want to search in another state, say the name of state/province and then say the address. Search address command is classified by states/provinces to provide you with faster service.
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Some commands such as Find <POI category> are available only when the destination is fixed.
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Command |
Operation |
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● |
Search address |
Searches for the address and sets it as the destination. To search for an address, say “City > Street > House number” (in that order, excluding the country). e.g.) London, Eresby Place, 32 (three-two) |
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● |
Find POI |
Find the nearest points of interest to your current location. After this command, you can find the name of a location following the step-by-step instructions. |
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● |
Find <POI category> |
Find <Category> nearest to your current location. For details of “Category”, see the “Find <POI category> List” part. |
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● |
Map |
Goes to the current position on the navigation map. |
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● |
Previous destination |
Displays a list of recent destinations that you can return to by saying the number on the list. |
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● |
Traffic information |
Goes to the Traffic Information menu screen. |
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● |
Go Home |
Sets your home as the destination. Your home address must be set up in the Navigation System. |
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● |
Go to Office |
Sets the destination to your office/place of work. Your office/place of work must be set up in the Navigation System. |
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● |
Stop guidance |
Stops the route to the fixed destination. |
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● |
Resume guidance |
Resumes the route guidance to the fixed destination. |
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● |
Destination Information |
Tells you the remaining distance and time to your destination. |
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● |
Route options |
Restarts the route to your destination. You can then select either “Fast” or “Short”. |
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● |
Route overview |
Displays a map overview of the entire route to your destination. |
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Command |
Operation |
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● |
Commands |
Goes to the voice recognition help screen. All available commands can then be identified and used. |
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□ |
Yes/No |
When voice recognition is active, this command is used when an answer is requested for a confirmation question. |
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□ |
Line 1~4 (One - Four) |
When you cannot select a certain name, such as in Call History, you can select it using numbers. Simple numbers, such as “one” and “two”, can be recognised. |
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□ |
Next/Previous |
When five or more searched items are listed, you can move to the previous or next page using a voice command. |
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□ |
Manual input |
When Dial or Destination search results are displayed, this command is used to search manually rather than searching using a voice command. Voice recognition stops after this command is used. |
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□ |
Go back |
Goes back to the previous screen. |
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● |
Exit |
It ends the voice recognition. |
Find <POI category> List
Available location names in the system may be changed after a software update. Available location name scan depends on the model.
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Emergency |
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Hospitals |
Medical services |
Pharmacies |
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Police stations |
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Filling stations |
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Filling stations |
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Restaurants |
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Balkan restaurants |
French restaurants |
Korean restaurants |
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Bars and pubs |
German restaurants |
Spanish restaurants |
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Coffee shops |
International restaurants |
Steak houses |
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Chinese restaurants |
Italian restaurants |
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Fast food |
Japanese restaurants |
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Accommodation |
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Accommodation |
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Transportation |
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Airport |
Rental car agency |
Railway stations |
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Bus stations |
Ferry terminals |
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Travel |
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Border crossings |
Rest areas |
Tourist information |
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Parking |
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Park and ride |
Garage parking |
Open parking areas |
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Companies and public places |
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Cemeteries |
Community centres |
Post offices |
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City halls |
Exhibition/conference centres |
Schools |
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Business facilities |
Industrial zones |
Universities and colleges |
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Recreation and attractions |
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Amusement parks |
Ice skating rinks |
Ski resorts |
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City centres |
Marinas |
Sports centres |
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Golf courses |
Museums |
Tourist attraction |
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Historical monuments |
Recreation facilities |
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Shopping |
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Grocery stores |
Shopping centres |
Wineries |
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Banking |
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Bank |
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Entertainment |
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Bowling centres |
Cinemas |
Nightlife |
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Casinos |
Theatres |
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Kia service |
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Kia service |
Kia dealers |
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Charging station |
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EV charging stations |
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