Diagnosing the vehicle

If the warning light about the need for remote diagnosis lights up on the cluster, the vehicle status can be diagnosed remotely. Once the vehicle information has been transmitted to Kia Connect Center, the agent can provide you with the diagnosis results and arrange optional services such as towing, routing to a nearby service shop, and scheduling for repair.

1. When the corresponding warning lamp illuminates during diagnosis, park the vehicle at a safe place.
2. On the Home screen, press Vehicle Diagnostics.

   Remote vehicle diagnosis starts.

   • Keep the screen on until the diagnosed result appears. If you switch to another screen during diagnosis, the diagnosis service is canceled.
3. View the diagnosis results and perform a required function, as follows:
   • •  To find the locations of nearby service centers, press Nearby Service Center.
   • •  To contact the Kia Connect Center and check the problem details, press Kia Connect Center.

• If a problem occurs during use of the vehicle, press the [] button in the vehicle to request a towing service or route guidance to a service center.
• The diagnosis result is the primary result based on the vehicle signals. Visit the official service center or service agency for a comprehensive inspection.
• The service may be restricted depending on the mobile communication network condition.
• Some service conditions may be changed, added, or terminated according to the service policy of the company.
• Available services may differ depending on the vehicle model, system type, and type of subscribed service.